Welcome to the Commercient Help Desk

Specialists are available globally Monday through Friday 24hrs a day EST

Our Help Lines are available to:

  • Commercient has added a new cool feature for any maintenance related concern and you will be able to enjoy seamless support without having to constantly purchase a support voucher every now and then. Please check here to know more and Click "See Pricing" to route you to your Customer Portal screen to see the pricing of the maintenance plan.
  • New customers undergoing new installations who are on Premiere Customer Success Plan.
  • To existing customers that have purchased a "Live Phone/WebMeeting Case".
  • Live Phone/WebMeetings must be scheduled per agent's availability
  • Please click here to purchase a support voucher.

    • US :+1 (844) 282-0401 Ext. 2

    UK :+44 20 3870-2803 Ext. 2

    SA :+27 87 550-5997 Ext. 2

    NZ :+644 886-1825 Ext. 2

    AU :+61 130 035-8205 Ext. 2

    MX:+52 5541607920 Ext. 2

    How we can help you?

    • To submit a new issue click "+new ticket" in the upper right corner of your screen.
    • To view all of your existing tickets click Login > My Tickets .

      • How To Get Your Login ID & Password

    • Send an email to support@commercient.com requesting your Login ID & Password

      • I Forgot My Password!

    • In the event you forget your login password, please email support@commercient.com from your registered email ID requesting a password reset.
    • Specialists are available globally Monday through Friday 24hrs a day EST
    • Average response time is 24 hours or less; 48 hours in the event of heavy caseloads. We’re only a click or a phone call away.
    • Please log on to the Commercient Help Desk in order to access our KnowledgeBase Articles.