Welcome to the Commercient Help Desk

Specialists are available globally Monday through Friday 24hrs a day EST

Our Help Lines are available to:

  • New customers undergoing new installations who are on Premiere Customer Success Plan.
  • To existing customers that have purchased a "Live Phone/WebMeeting Case".
  • Live Phone/WebMeetings must be scheduled per agent's availability
  • Please click here to purchase support vouchers.
  • US :+1 (844) 282-0401 Ext. 2

    UK :+44 20 3870-2803 Ext. 2

    SA :+27 87 550-5997 Ext. 2

    NZ :+644 886-1825 Ext. 2

    AU :+61 130 035-8205 Ext. 2

    MX:+52 5541607920 Ext. 2

    How we can help you?

    • To submit a new issue click "+new ticket" in the upper right corner of your screen.
    • To view all of your existing tickets click Login > My Tickets .
    • How To Get Your Login ID & Password

    • Send an email to support@commercient.com requesting your Login ID & Password
    • I Forgot My Password!

    • In the event you forget your login password, please email support@commercient.com from your registered email ID requesting a password reset.
    • Specialists are available globally Monday through Friday 24hrs a day EST
    • Average response time is 24 hours or less; 48 hours in the event of heavy caseloads. We’re only a click or a phone call away.
    • Please log on to the Commercient Help Desk in order to access our KnowledgeBase Articles.